Privacy Policy How 786gam Collects, Uses & Protects Your Data

This Privacy Policy ("Policy") describes how 786gam, operating through the website at 786gam.cam (the "Platform"), collects, processes, stores and protects personal data provided by users ("you" or "User") when accessing or using the Platform.

786gam is an English-language online casino and sports betting information platform, primarily targeting adult users in Pakistan and other international markets. This Policy applies to all personal data collected through the Platform, whether provided directly by you during registration, gathered automatically through your use of the site, or obtained from third parties in connection with account verification and compliance activities.

By accessing the Platform and creating an account, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.

The following terms carry specific meanings throughout this Policy:

• "Personal Data" — any information that identifies or can reasonably identify a living individual, directly or in combination with other data (e.g., name, email address, IP address, device identifiers).
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" — 786gam, as the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" — a third party that processes personal data on behalf of 786gam under a contractual obligation, such as a hosting provider or analytics service.
• "KYC" — Know Your Customer; identity and document verification procedures required for account operation and regulatory compliance.
• "AML" — Anti-Money Laundering; compliance procedures applied to financial transactions to detect and prevent money-laundering activity.
• "Cookie" — a small text file placed on your device by the Platform to store session and preference data.
• "User" — any individual who accesses the Platform, whether or not they have created a registered account.

786gam collects personal data through three principal channels:

3.1 — Data You Provide Directly

When you register an account, complete KYC verification or contact support, you may provide:

• Full legal name and date of birth
• Email address and mobile number
• Residential address (including city — e.g., Karachi, Lahore, Islamabad)
• Government-issued identity documents (CNIC, passport) for KYC purposes
• Payment method details (e.g., account references for Easypaisa, JazzCash, bank account details for HBL, UBL, Meezan Bank, Bank Alfalah) — collected for transaction processing only, not marketing
• Communication preferences and support correspondence

3.2 — Data Collected Automatically

When you visit or use the Platform, certain technical data is collected automatically:

• IP address and approximate geographic location
• Browser type, version and language settings
• Device type, operating system and screen resolution
• Pages visited, time spent, clickstream data and referral source
• Session identifiers and cookie data (see Section 8)

3.3 — Data from Third Parties

We may receive personal data from third parties in the following contexts:

• Identity verification providers, for KYC/AML compliance purposes
• Payment processors, for transaction authentication and fraud prevention
• Analytics and performance monitoring services, under data-processing agreements

786gam processes personal data on one or more of the following lawful bases, depending on the specific processing activity:

786gam uses personal data for the following purposes:

• Account Operation: Creating, maintaining and securing your account; processing deposits, withdrawals and bonus transactions.
• Identity Verification: Conducting KYC checks to confirm your age, identity and address in compliance with applicable regulatory requirements before withdrawals are processed.
• Fraud Prevention and AML: Monitoring transactions and account activity for signs of fraud, money laundering, collusion or other prohibited conduct.
• Responsible Gambling: Monitoring patterns of play to identify potential problem gambling behaviour; implementing deposit limits, cooling-off periods or self-exclusion measures where appropriate.
• Customer Support: Responding to queries, resolving disputes and communicating account-related updates in English (and Urdu where applicable).
• Legal Compliance: Meeting obligations under applicable laws, responding to regulatory requests and maintaining required records for statutory retention periods.
• Platform Improvement: Analysing user behaviour, site performance and technical metrics to improve the quality, speed and reliability of the Platform.
• Communications: Sending transactional emails (account confirmations, verification requests, security alerts). Marketing emails are sent only where you have provided explicit consent and are easily unsubscribable.

786gam does not sell, rent, trade or otherwise disclose personal data to third parties for their independent marketing use. Personal data may be shared in the following limited circumstances only:

• Service Providers: Third-party processors contracted to provide services on our behalf, including hosting, identity verification, payment processing and analytics — all under binding data-processing agreements that prohibit independent use of your data.
• KYC/AML Compliance Partners: Identity verification and AML screening providers who process data solely for compliance purposes as required by applicable law.
• Legal Authorities: Regulatory bodies, law enforcement agencies or courts where disclosure is required by applicable law, court order or regulatory directive. We will notify you where legally permissible before making such disclosure.
• Business Transfers: In the event of a merger, acquisition or sale of all or substantially all of 786gam's assets, your data may be transferred to the acquiring entity, who will be bound by this Policy or an equivalent successor policy.

All third-party service providers are selected on the basis of their data security practices and are contractually prohibited from using personal data for any purpose other than the specific service they are contracted to provide.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required to comply with legal, regulatory and contractual obligations.

• Active Account Data: Retained for the duration of your account and a reasonable period thereafter in case of disputes or regulatory enquiries.
• KYC Documentation: Retained for a minimum period required by applicable AML regulations following account closure — typically five years, subject to the applicable jurisdiction's requirements.
• Transaction Records: Financial transaction records are retained in accordance with applicable statutory requirements for the relevant period.
• Support Correspondence: Retained for a reasonable period to facilitate dispute resolution and service improvement.
• Analytics Data: Aggregated and anonymised analytics data may be retained indefinitely as it does not constitute personal data once de-identified.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

786gam uses cookies and similar technologies (web beacons, local storage objects) to operate the Platform effectively, understand user behaviour and improve site performance.

You can manage or delete cookies at any time through your browser settings. Disabling essential cookies will impair Platform functionality. For detailed guidance on managing cookies, consult your browser's help documentation.

786gam implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the Platform
• Access controls limiting internal data access to personnel with a legitimate need
• Regular security assessments and vulnerability monitoring of Platform infrastructure
• Secure, encrypted storage for sensitive personal and KYC documentation
• Incident response procedures to detect, contain and report data breaches

While we take data security seriously, no internet transmission or storage system is 100% secure. You are responsible for keeping your account credentials — including your password — strictly confidential. If you suspect your account has been compromised, contact support immediately.

Subject to applicable law and certain legal exemptions, you have the following rights in respect of your personal data held by 786gam. To exercise any of these rights, please contact us at [email protected] (plain text — not a clickable link).

The Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the applicable operator's licence jurisdiction. 786gam does not knowingly collect personal data from individuals under the applicable minimum age.

Age verification is conducted as part of the KYC process. If we discover, after account creation, that a user is below the minimum age threshold, the account will be immediately suspended, all balances and winnings forfeited, and personal data retained only for the minimum period required to comply with regulatory obligations before deletion.

If you believe a minor may have accessed the Platform and provided personal data, please notify us immediately at [email protected] (plain text email address — not a link). We will take prompt action to delete the data and close the account.

786gam operates internationally and may transfer personal data to countries outside Pakistan or the user's country of residence in connection with the provision of Platform services. Such transfers occur only where:

• Adequate data protection safeguards are in place in the receiving country, or
• The transfer is governed by appropriate contractual mechanisms (such as standard contractual clauses) between 786gam and the receiving party, or
• The transfer is necessary to perform the contract with you (e.g., payment processing).

By using the Platform, you acknowledge and consent to the transfer of your personal data in accordance with the terms of this Policy.

786gam is an English-language information platform that serves Pakistani users, including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The following notices apply specifically to users accessing the Platform from Pakistan:

• Pakistan does not currently have a single comprehensive data protection statute equivalent to international frameworks. Users accessing the Platform from Pakistan do so under the Platform's operational privacy standards as described in this Policy.
• 786gam does not claim approval from, or compliance with directives issued by, the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority in relation to data protection specifically.
• References to payment methods — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — in connection with account or transaction data are for operational purposes only and do not imply endorsement or affiliation with any gambling operator by those payment providers.
• Users are responsible for understanding whether providing personal data to an international online gambling platform complies with applicable Pakistani law. This is not legal advice.

The Platform may reference or link to third-party services (such as payment processors or linked operators) in the course of its operation. This Privacy Policy applies exclusively to data processed by 786gam.

786gam is not responsible for the privacy practices or content of any third-party services accessed through or in connection with the Platform. We encourage you to review the privacy policies of any third-party service you interact with independently of 786gam.

786gam reserves the right to update or amend this Privacy Policy at any time. Changes will be reflected by updating the "Last Updated" date at the top of this page. Where changes are material, we will take reasonable steps to notify registered users (for example, via email or a prominent notice on the Platform).

Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should cease using the Platform and contact us to request account closure.

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact the 786gam Data Privacy team. Support is available in English and Urdu.

Email (plain text — not a clickable link):
[email protected]

Please include "Privacy Request" in the subject line of your email along with your registered account name to help us process your query efficiently. Do not include passwords, PINs or full payment account numbers in any correspondence.

Response times may vary. We aim to acknowledge all privacy requests within a reasonable period and resolve them as promptly as applicable law and operational requirements allow.